Now Hiring: Tourism & Member Services Manager

Job Description

Become part of a team that supports, engages and builds New Ulm’s vibrant business community. The New Ulm Area Chamber of Commerce’s mission is to encourage economic growth in our community by supporting our members through business development, networking, education, advocacy and access to resources.

Candidates must be ready to become socially engaged in the community, and eager to make long lasting relationships with community and business leaders. You will be supported by a staff, board, and volunteers – other like-minded individuals whose collective goal is to continue to make New Ulm an even better place to live, work, and visit.

The Tourism & Member Services Manager serves as the lead for carrying out the tourism initiatives of the Chamber, and supports our members with membership services and by facilitating events. This position coordinates with the President/CEO, and works towards strengthening the overall vision and goals for the organization.

 Essential Job Functions

  • Develop effective and collaborative relationships with internal and external stakeholders. Be a liaison between committees, Chamber Board and Chamber members.
  • Support the organization as a whole by demonstrating professionalism at all times.
  • Able to handle confidential information about area businesses, and display urgency to member requests.
  • Additional tasks and job responsibilities may be added at the discretion of the President/CEO.

Tourism & Member Services

  • Carry-out the tourism marketing efforts of the New Ulm Convention & Visitors Bureau, including print, social media, web and internet, video presence, ad layout, brochures, and design work.
  • Participate in regional and state-wide tourism organizations, representing New Ulm.
  • Skills in design and multi-media platforms for event/program promotion and educational applications.
  • Social Media and internet content creation and management.
  • Create the weekly Chamber email newsletter, and the bi-monthly Chamber Update in the Journal.
  • Carry out events that involve community outreach which supports the overall organization.
  • Member Database – management of the online membership software program (ChamberMaster). Ensure our members’ information is up to date. Inform and sell enhanced listings and banner ads to members. Provide training and support for the membership database.
  • Basic accounting skills, including experience with Excel.

Minimum Requirements

  • Two or more years of professional experience in office assistance/management, marketing, communications, event planning, or similarly related field is preferred.
  • Must be able to work well in an environment with multiple interruptions. Must be a self-starter requiring little direction to accomplish tasks with a high level of optimism, enthusiasm, and “can-do” attitude. Able to work with multiple business leaders, attend and direct meetings and coordinate schedules.
  • Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook) and web-based programs (such as Constant Contact, Canva, and WordPress).
  • Excellent verbal and written communications skills. Strong organizational and time management skills.

Work Hours & Compensation

  • 2 Weeks PTO upon hire date
  • Monday-Friday, 8am-5pm; occasional nights and weekends.
  • 9 total paid holidays
  • Retirement 3% Matching
  • Position is full-time hourly.

All interested applicants should send their resume and cover letter to sarah@newulm.com. Contact Chamber President Sarah Warmka at sarah@newulm.com or 507-233-4303 with any questions.